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PRIVACY POLICY

We at JUNIPER care about you as a customer, which means that it is important for us to handle your personal information in a safe and secure way. This Privacy Policy describes what kind of information we collect and how it is used to get a personalised experience with us.

SUMMARY ON HOW JUNIPER PROCESSES YOUR PERSONAL INFORMATION:

• To the extent necessary to handle and deliver your order
• To provide offers and inspiration for you. Both through newsletters and targeted marketing, customised marketing in social media, as well as online and offline
• To communicate with you and answer your questions
• To ask you about JUNIPER and your experience of us
• To remind you of an abandoned "shopping cart"
• To create and maintain a customer account (including features such as favourites).
• To comply with laws and regulations (e.g. consumer and accounting law).

You have multiple rights under the Data Protection Act. For example, you are always entitled to object to marketing. You can also read how you can influence our processing of your personal data.

Do you want to know more? Please read our detailed privacy policy below.

You are always welcome to contact us at care@juniperofsweden.com if you have any questions or concerns about how we handle your personal information or send us regular mail at Juniper of Sweden AB, Hagagatan 50, 113 47 Stockholm

WHAT IS PERSONAL DATA AND WHAT PERSONAL DATA DO WE PROCESS?

Personal data are all kinds of information that can be linked directly or indirectly to a person. Examples of personal data are name, social security number, address, e-mail address, phone number, image, purchase history etc.

Processing of personal data concerns all handling of the data, such as collection, processing, modification, storage, reading, extradition or deletion.

WHO IS RESPONSIBLE FOR HANDLING YOUR PERSONAL DATA?

Juniper of Sweden AB, with organization number 559170-1072, is responsible for processing your personal information. Please note that our payment service providers, such as Klarna and PayPal, process personal information that they collect from our site when you conduct purchases and they are responsible for their processing. WHEN

WHEN DO WE PROCESS YOUR PERSONAL DATA?

• JUNIPER collects and processes personal information about you when you visit juniperofsweden.com, add products to your customer basket or, for example, complete a purchase. We collect information about how to integrate with our site, such as which links you click and which products you have shown interest in.

• JUNIPER collects and processes personal information when communicating with you. For example, if you contact us with a concern or feedback, sign up for our newsletter or interact with us on Social Media channels.

• For all customers, we also store and manage personal data related to previous purchases.

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WHAT PERSONAL DATA DO WE PROCESS ABOUT YOU?
Personal data we process for customers that have subscribed for newsletters

• E-mail
• IP address and information about the site browsing behaviour

Personal data we process for customers that have created an account and started an order

• Email address
• IP address and information about the site's browsing behaviour
• First name
• Surname
• Address
• Phone number
• Ordering Information

Personal data we process in our support channels and marketing channels

• Email address
• First name
• Surname
• Facebook Account
• Instagramkontoinformation
• Other personal information needed to assist in customer affairs

WHY DO WE PROCESS THE PERSONAL DATA ABOUT YOU?
JUNIPER collects and processes your personal information for the following purposes:

• To fulfil our responsibility for you as a user of our web pages, services or products
• To support you with problems with our web pages, services or products
• To improve our web pages, services or products.
• To communicate about updates and promotion via email or phone
• To collect and do customer, marketing or other types of analysis
• To prevent fraud
• To comply with applicable laws and regulations
• To comply with legal obligations, such as keeping records for reporting or VAT reporting to comply with local financial regulations
• In order to meet the legitimate interests of users, customers and visitors, such as To send information about goods and services, users have shown interest in, or conducting analysis, segmentation and profiling to improve the relevance and tailor-made information about products, services and events to users
• In order to meet our legitimate interests, such as tracking website behaviour, interactions and user interests in our information, products and services

Note that JUNIPER does not handle sensitive personal data, such as financial information, health information, religious beliefs, etc.

HOW LONG DO WE STORE YOUR PERSONAL DATA?

Your personal information is stored only as long as there is a need to save them to meet the purposes for which the information was collected in accordance with this privacy policy. <br/ >JUNIPER saves user information for a maximum of 24 months after the customer last interacted with JUNIPER. JUNIPER saves account and customer information as long as an account or customer has a JUNIPER account.

WHO CAN WE SHARE YOUR PERSONAL DATA WITH?

We sometimes share information, including personal information, with certain recipients to perform the treatments described above. We never sell your information to anyone without your permission. Those we may share your information with are:

Payment service providers

To manage payments through the site, we use different payment service providers. The payment service provider, such as Klarna or PayPal, is then responsible for processing of your personal information, and has separate terms that apply to them. Information about their terms and conditions of handling of personal data is provided when you choose which payment method you want to use on the site.

Partners

In order for us to reimburse our partners for traffic driven to us through their channels, we share information with our partners such as order number and purchase price. The data is shared for that purpose only, and is not sold or shared further.

Others

We may transfer your personal information to others, such as authorities, if required by law or as part of an investigation if we deem the information to be relevant for law enforcement to solve crimes of any nature.

Transfers outside the EU

Some service or payment service providers may be outside the EEA. We never transmit data outside the EEA without taking appropriate security measures. 

YOUR RIGHTS
Right of access

You are entitled to receive information about what personal data about yourself that JUNIPER uses, including the purposes, recipients or categories of recipients to which the personal data has been provided or disclosed, as well as a copy of the personal data being processed. It is of course free of charge to get this information. For any additional copies that you request, Juniper of Sweden AB may charge a reasonable fee to cover the administrative costs. Please note that if you request access to your personal information, we may request further information about you to enable effective handling of the request and to provide the personal information to the correct person.

Right to rectification

You are entitled to have incorrect personal information about you corrected. You can also correct incorrect or incomplete information about yourself.

Right to deletion

You are entitled to have your personal data deleted without undue delay if any of the following conditions apply:
• If the data is no longer needed for the purposes for which they were processed
• If your treatment is based solely on your consent and you revoke your consent
• If the treatment is for direct marketing and you oppose that the data is processed for this purpose
• If you oppose data processing that takes place after you have showed an interest and there are no legitimate reasons that weigh heavier than your interest
• If the personal data has been processed illegally

JUNIPER may, however, refuse to comply with a request for deletion when processing personal data for the following reasons:
• To exercise the right to freedom of opinion and information
• To fulfil a legal obligation
• In order to determine, enforce or defend legal claims

In these cases, we ensure that the personal data we process or are required to store are no longer used for other purposes

Right to object

You are entitled to object to the processing of your personal data at any time based on JUNIPER’s legitimate interests. In that case, we will no longer be able to process your personal data unless we can demonstrate legitimate reasons that weigh heavier than your interests or whether the treatment is for the purpose of determining, exercising or defending legal claims.

Right to limit treatment

You are entitled to require that our processing of your personal data be restricted if any of the following apply:
• You contest the correctness of personal data for a time that allows us to check if the personal information is correct.
• The processing is illegal and you oppose the removal of personal data and instead request a restriction of their use.
• We no longer need personal data for the purposes of the treatments, but you need them to determine, enforce or defend legal claims and request that we not delete them.
• If you have objected to the processing of your personal data, you may request a limitation of treatment for the time we need to check whether our legitimate reasons weigh heavier than your legitimate reasons for termination of treatment.

If the treatment has been restricted in accordance with any of the above options, we may only process, in addition to storing, the personal data with your consent or treat them to determine, claim or defend legal claims or to protect any other natural or legal person's rights.

Data Portability: You have the right to have the personal data transferred to us or another person responsible for data, in cases where the treatments are based on your consent or on an agreement where you are a party. Another condition is that the transfer is technically possible.

Right to file a complaint with a supervisory authority: You have the right to or obtain information about how to exercise your rights or to lodge complaints regarding the processing of your personal data by contacting the supervisory authority in your home country.

If you have any further questions regarding the Privacy Policy please don’t hesitate to reach out to us at info@juniperofsweden.com

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